Refund policy

Refunds

Unfortunately, we are unable to process refunds. All orders are final and returns or exchanges are not accepted.  If you have any concerns or questions regarding your order please contact us at orders@caleontequila.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item.  If you receive your order and it has been damaged during shipment, the goods you received does not match your order, or there is anything missing from your order, please contact us at orders@caleontequila.com  immediately with a description of the damages or incorrect item. You must include pictures. We replace or refund items if they are defective or damaged. 

Once the evidence of the damaged or incorrect goods are received and inspected or an undeliverable item is returned, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund or replacement. If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment.